Coaching Skills Development
Sustainable culture change depends on people being able to support, challenge and develop each other after formal training has finished.
MLQ Creative Solutions Ltd trains leaders, supervisors, mentors and safety champions to become confident workplace coaches. Using the GROW model, participants learn how to structure meaningful conversations that build trust, ownership, accountability and behavioural change.
Why Coaching Matters
Coaching helps people think for themselves rather than simply being told what to do. It encourages ownership, reflection and better decision-making, which is essential in high-risk working environments.
When leaders and supervisors use coaching skills well, they create stronger conversations around safety, performance, behaviour and personal responsibility.
The GROW Model
The GROW model gives people a simple structure for effective coaching conversations:
Goal — What do you want to achieve?
Reality — What is happening now?
Options — What could you do?
Way Forward — What will you commit to doing next?
This structure helps coaches guide conversations without taking over, giving advice too quickly or removing ownership from the person being coached.
This programme is ideal for:
- Supervisors
- Mentors
- Team leaders
- Internal coaches
- Managers
- HSE professionals
- Safety champions
- Frontline leaders
We can also adapt this programme for other roles in your organisation.
What Participants Learn
Participants learn how to:
- Build trust and psychological safety
- Ask better open questions
- Listen actively and without judgement
- Use the GROW model confidently
- Support people to reflect on their own behaviour
- Coach around safety, communication and performance
- Encourage ownership and accountability
- Hold more effective one-to-one conversations
MLQ Creative Solutions Ltd can help your leaders, supervisors and safety champions build the coaching skills needed to support long-term safety culture change.